Estate walkabouts

Our Neighbourhood Officers organise walkabouts on our estates which customers and tenants can join.

The walkabouts – also known as estate inspections – involve walking around the estates where our homes are located, and identifying issues that might need to be tackled.

This includes a wide range of issues such as repairs to grounds and communal areas, or incidents of fly-tipping.

Walkabouts also give you the chance to talk to your Neighbourhood Officer and discuss issues about your estate or anything else to do with your home or tenancy.

Who can attend a walkabout?

Any customer or tenant of a Thirteen property can join an estate walkabout.

Officers from other organisations such as the local council or the police could also attend. This ensures that the correct organisation can investigate and deal with the issues as quickly as possible.

Time and place

You can find out when and where the estate walkabouts are being held in your area by clicking:

If you need any more details, please contact us and ask to speak to the Neighbourhood Officer responsible for the walkabout in the document above.

If you can’t attend a walkabout but would like to report anything about your estate, please get in touch.