We are responsible for repairing and maintaining some parts of your building and the area around it.
For more information on what parts of your building and grounds Erimus is responsible for, follow the link to responsibilities.
If you are uncertain as to who is responsible to undertake a particular repair please contact our Home Ownership Team for further clarification.
If you see that a repair is needed which is our responsibility please fill out the on-line form by following the link to housing repairs, or call the contact centre on 08000 461 600.
It would help us if you:
You will receive a repair receipt by post for any repair you have reported except communal repairs.
This will tell you:
We advise you to keep this in case you need to contact us about the work. Quoting this number will speed up your enquiry.
If you are not able to keep your appointment please let us know as soon as possible.
If you are out when the worker calls they will leave a calling card.
Contact us by calling our contact centre on 08000 461600 or by emailing email@example.com