Leaseholders - Newsletters & Surveys - Satisfaction Survey

Satisfaction Survey

We aim to provide you with excellent levels of customer service. In order to help us continuously improve our performance, we would be grateful if you would take five minutes to provide us with some feedback about the way your recent enquiry was dealt with. When you have finished press ‘submit’ and your feedback will be automatically emailed to us.

Your Feedback

Why did you last contact our Home Ownership Team:

If other, please specify:

What was your main reason for contacting our Home Ownership Team?:

If other, please specify:

Was the person who dealt with your enquiry polite, helpful and knowledgeable?

If no, please explain why:

Was your enquiry dealt with quickly and efficiently?

If no, please explain why:

Overall, how satisfied were you with the service you received from our Home Ownership Team?

Are there any ways in which we could improve our services in the future?

To ensure that our service meets the needs of all our customers, please select one option from each drop down box below:

If you would like us to contact you to discuss your feedback, then complete your details below:

You do not have to complete this section.

Full Name
Email
Address
Once you are happy with the information you have provided, press submit below.