We are currently responsible for maintaining a number of shared areas where we own properties.
We will cut grassed areas on the estates as necessary to make sure that grass is kept short and tidy. Your local housing office can tell you when your grass is due to be cut. The grassed areas should also be kept free of litter.
The shrub beds on your estate will be weeded and kept free of litter. Shrubs and hedges are generally pruned two or three times a year, depending on the type of shrub.
Every eight weeks we undertake Estate Walkabouts which gives you the chance to look around your neighbourhoods with your local estate officer and show us any concerns you may have and highlight any problems. For further information and details of your next walkabout please contact your local area office.
When we are informed of graffiti will remove it on a priority basis depending upon the nature. If you see graffiti please report it to us and we will arrange for it to be removed.
Vandalism is an inconvenience for us all, and costs you money. If you see someone damaging shared areas or facilities, please contact the police and telephone our contact centre on 08000 461 600.
If you live in a block of flats, we will clean the shared area. A lot of our buildings are different, so we will adapt the cleaning tasks to the type of building. Please contact us if you want more details about cleaning the shared areas in your building.
Your home will be a nicer place if it is clean. We will make sure we carry out cleaning when we are supposed to. However, you can help keep your building clean by:
Contact us by calling our contact centre on 08000 461600 or by emailing firstname.lastname@example.org