Welcome to the customer area of the website!

This section ensures you can access vital information for tenants, prospective tenants and the wider community including people who are interested in owning a home of their own.

• Your Tenancy
  • Leaflets
  • Tenants Contents Insurance
  • Tenants Newsetters
  • Exchanges and Transfers
  • Service Standards
  • Fire Safety
  • Grounds Maintenance Timetable
• Repair Service
  • Report A Repair
  • Gas Servicing
• Paying Your Rent
  • Service Charges
  • Managing Your Money (Tandem)
• Anti-Social Behaviour
  • Hate Crime
  • Frequently Asked Questions
  • Victim/Witness Support Scheme
• Resident Involvement
  • Tenant Led Regulation
  • Consultation 'You Said, We Did'
  • Area Housing Forums
  • Events Listing
• Erimus Futures
  • PEER Kids
• Disabled Persons Housing Service
• Sheltered Housing Schemes
• Homelessness
• Renting a Home
• Right to Buy / Acquire
• Shared Ownership (New Build Homebuy)
  • How to Sell your Shared Ownership Property
• Customer Satisfaction Survey